Who We Are
Jozhu LTD is the controller responsible for collecting and handling your personal data through this website.
If you have any questions about how your data is used, feel free to reach us at:
📍 Unit 19, Lion Court, Basingstoke, RG24 8QU
📧 Email: info@jozhustore.co.uk
What Information We Collect
We collect personal details like your name, contact info, and purchase history to help us serve you better. We also collect browsing data via cookies and device identifiers when you interact with our website.
Why We Use Your Data
We use your personal data to:
- Process Orders: To handle purchases, deliveries, and payments.
- Improve Services: To fix issues, analyze usage, and enhance your experience.
- Customize Your Experience: To recommend products and offer tailored content.
- Stay Compliant: To meet legal and regulatory requirements.
- Communicate with You: To provide support and updates via phone, email, or chat.
- Marketing & Advertising: To show relevant offers based on your interests.
- Protect Against Fraud: To safeguard you and our business from abuse.
We use your data based on contractual necessity, legitimate interest, or your consent, depending on the context. You can withdraw your consent at any time.
How We Use Cookies
Cookies help us recognize you and enhance your browsing experience.
Types of cookies we use:
- Essential Cookies – Enable core site functions like checkout.
- Performance Cookies – Track site usage to improve content.
- Functionality Cookies – Remember your settings and preferences.
- Targeting Cookies – Show ads that match your interests.
You can control or disable cookies in your browser settings.
Third-Party Services
We work with trusted partners (e.g. delivery companies, payment processors, marketing platforms) who help us run our business. These partners can access your data only to perform specific tasks and must follow data protection laws.
Business Changes
If we merge, sell, or acquire another business, your data may be transferred as part of that process. It will remain protected by this policy.
Legal Disclosure
We may share your data if required by law, to enforce our terms, or to protect the rights, safety, and property of our customers and Jozhu LTD.
Data Security
We take data protection seriously. We use:
- Secure encryption for data transfer
- Industry-standard protections like PCI DSS for payment data
- Strong internal processes to store and manage your information
- ID verification before releasing sensitive information
We keep your data for up to 2 years, unless the law requires a longer period.
Your Rights
You have the right to:
- Access the data we hold about you
- Correct inaccurate or incomplete information
- Delete your data (in certain cases)
- Limit how we process your data
- Object to how your data is used
- Transfer your data to another provider
There’s no charge for exercising these rights. We’ll respond within 1 month.
📩 To make a request, contact us at:
Jozhu LTD, Unit 19, Lion Court, Basingstoke, RG24 8QU
Concerns or Complaints
If you’re unhappy with how we handle your data, you can file a complaint at:
📍 Jozhu LTD, 16a Meon Road, Oakley, Basingstoke, England, RG23 7AL